FAQs

FAQ

How do I process my order?

We accept payment by Credit Card, Debit Card or Paypal. The prices for school uniform at the checkout stage are inclusive of VAT. Delivery is FREE on all orders.

Your Payment Card is debited at the time of placing your school uniform order and sometimes a password may be asked for. This is an additional security measure requested by your card provider.

How long does it take to receive my delivery?

We aim to deliver all our items with 0-48 hours of placing the order. If we do not have the items in stock, we aim to deliver order within 14 days on our standard products or 21 days during a busier period from June – September.

However this could be sooner and we will send you an email giving you a forecast delivery date.

Who do I speak to if I have any queires?

For any questions please email us at info@sidcoschoolwear.co.uk

What if I receive an incorrect, defective or damaged goods?

If this happens then we will refund or send out the correct replacement. This is provided that you notify us of the problem by emailing us within 3 working days of delivery of the goods plus return them to us if we request you to.