Returns/Exchanges

Returns/Exchanges

As long as you notify us of the problem within 3 working days of the order, we will accept returns in form of exchanges but not refunds. All shipping back to Sidco is paid for by the customer. We are unable to refund you postal fees

Returns

  • Returns are FREE and trackable.
  • You have 14 days from the date you receive your order to return it for a refund*.
  • It can take up to 14 days for your order to reach the warehouse and be processed.
  • Refunds can take up to 10 working days to show on your account.
  • Remember that regardless of where your items were shipped from, you can follow our usual returns process for all of them.